We have exciting news! WildBlue is proud to announce that we are partnering with Google to provide great new email functionality and a brand new WildBlue.net home page.
HAVING E-MAIL TROUBLE?
Click here for help and answers.
When will this happen?
UPDATE! The migration is complete! We launched on Friday, Feb. 29, 2008.
What's the deal with the new home page?
Your new WildBlue.net home page will bring you a mix of news, weather, sports, and entertainment, plus powerful new features that you can customize, all brought to you through a single web page powered by Google.
You’ll get the latest services from Google, including Google Calendar, Google Talk, Google Docs, and more than 2,000 Google Gadgets that you can add to your customized home page. We think you’re going to love all the new Google features.
Is my email address going to change?
No. Your wildblue.net email addresses will remain the same, and will be powered through Google’s popular Gmail tool. We will automatically convert all your existing email addresses to the Google Gmail service.
Is this an upgrade to my email?
Yes! Each of your email addresses will get over 7 GB of storage and counting. This is over 50 times more storage space than you have now so you can keep all your favorite photos and large email attachments. For many customers, this means you’ll never have to delete an email again! Click here to read more about Gmail.
What if I use Outlook Express? Will I need to reconfigure anything?
You'll be able to continue to use Outlook Express and other e-mail clients via Pop3/SMTP. E-mail in your Outlook Express inbox, attachments and your address are stored on your local computer, so you don't need to worry about backing up these items.
However, after the transition to Google, you'll need to take several steps in order to continue using your wildblue.net e-mail address through your existing e-mail application:
- Login to WildBlue.net. You must do this once, in order to...
- Enable Pop3/SMTP access in the new WildBlue.net webmail (powered by Google). Here's how.
- Update settings for our new e-mail servers in your e-mail application.
• Get the new settings here.
• If you're already using Outlook Express, you can use our easy Outlook Express Conversion Tool.
What about all the e-mail in my in-box? Will I lose it?
No. For those who read their e-mail using their web browser (Internet Explorer, Firefox, Safari), you'll be pleased to know WildBlue has moved all your existing e-mail in your current in-box over to your new in-box at Google.
Please note: This issue affects only people who read their e-mail through a web browser. For those who use Outlook Express or another e-mail program on your computer, this does not affect you at all.
What about my address book?
If you're a web mail user, your existing address book will be migrated. Google calls this "Contacts."
Please note: This issue affects only people who read their e-mail through a web browser. For those who use Outlook Express or another e-mail program on your computer, you won't be affected at all.
I built a few web pages and uploaded photos on the space provided by WildBlue.
What happens to these?
If you’re currently using web space provided by WildBlue for hosting web pages, photos or other data, your web pages will continue to be available through the end of April 2008.
You’ll need to make sure you have a backup of these items.
We are hoping to offer a new web page creation tool very soon, but you will need to re-upload your files. We'll have more information on this soon.
What about my business web site?
If you're hosting a web site that helps drive revenue for your business, you're probably ready to upgrade to a full web hosting package. WildBlue does not offer this service at this time. You can get these from many web hosting companies. Although we do not endorse any particular company, here are a few to get you started:
Dial-up Users: Get our new dial-up phone numbers
If you use dial-up access occasionally, you'll want to get our new phone numbers. The old ones will no longer be valid starting March 1.
To get the new list of dial-up numbers, go here: www.wildblueworld.com/dialup/index.shtml
Google's Terms of Service
Using your wildblue.net e-mail address means you accept Google's Terms of Service. If you don't want to accept the terms, you can continue to use your WildBlue service, but you'll no longer be able to use your wildblue.net e-mail address. Plus, you'll miss out on a whole bunch of great new features!
UseNet Discussion Groups
If you participate in newsgroups, your new tool will be Google Groups.
Have a question about using WildBlue? Check out the official WildBlue Forums! You'll find great information and knowledgable people to talk with, including other customers, WildBlue staff and WildBlue dealers.
WildBlue offers a special suite of services for business customers. If you operate a business in rural America, we'll help you get the job done. For more information, click here.